Commercial Ice Maker and Ice Machine Repair & Service in Charlotte, NC


  • Same day & Emergency service

  • We service most major brands

  • Competitive rates 

  • Flexible schedule

  • Licensed and insured technicians

We provide commercial equipment service throughout the Charlotte, NC area.

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Commercial Ice Maker and Ice Machine

Ice Machine Repair & Service – Charlotte, NC

When you rely on an ice machine—whether at home, in a restaurant, or in a commercial facility—you expect consistent performance every time. Ice machines are essential for entertaining guests, serving customers, and maintaining daily operations. When ice production stops or performance declines, fast and professional service is critical.

Our Ice Machine Repair & Service in Charlotte, NC, provides reliable diagnostics, quality repairs, and long-term solutions to get your ice machine back to peak performance quickly.


Our Ice Machine Repair Services

We service a wide range of ice machines, from small residential units to large commercial systems. Our technicians are experienced with both traditional and modern “smart” ice machines and are equipped to handle everything from simple maintenance to complex repairs.

We Service:

  • Portable ice machines

  • Built-in ice machines

  • Freestanding ice machines

  • Commercial ice machines

  • Restaurant and hospitality ice systems

  • Refrigerator ice makers

After diagnosing the issue, we explain the problem clearly, recommend the best solution, and provide upfront pricing before any work begins.


Ice Machine Brands We Commonly Service

Our technicians work with most major manufacturers, including:

  • Whirlpool

  • KitchenAid

  • Scotsman

  • Manitowoc

  • GE

  • Magic Chef

  • Samsung

  • Frigidaire

  • And many more

If your brand isn’t listed, chances are we can still service it.


Ice Machine Parts We Replace

With extensive hands-on experience, we replace and service all major ice machine components, including:

  • Thermostats

  • Motors

  • Water valves and supply lines

  • Control boards and modules

  • Condensers

  • Solenoids

  • Filtration systems

  • Timers and sensors

Using quality replacement parts helps ensure dependable, long-lasting performance.


Common Ice Machine Problems We Repair

If your ice machine isn’t working properly, these are some of the most common issues we resolve:

Ice Machine Not Making Ice

This can be caused by a faulty thermostat, control board failure, clogged filter, or water supply issues. Professional diagnosis ensures the correct fix.

Ice Machine Not Getting Water

Low water pressure, a defective inlet valve, or damaged water lines may prevent water from reaching the unit.

Slow Ice Production or Small Ice Cubes

Often related to low water pressure, frozen evaporators, or restricted supply lines.

Water Leaks

Leaks may be caused by worn hoses, cracked water lines, or failing valves and should be addressed promptly to prevent damage.

Because each symptom can have multiple underlying causes, professional service is the safest and most cost-effective solution.


Ice Maker Repair (Refrigerator & Standalone Units)

In addition to full ice machines, we also provide ice maker repair for refrigerator-based systems. Ice makers can fail independently of the refrigerator itself and require specialized troubleshooting.

Ice Maker Issues We Fix:

  • The ice maker is producing too much ice.

  • Ice cubes are too small or misshapen

  • The ice maker is not producing ice at all.

  • Water is leaking from the ice maker.

  • Low or inconsistent water pressure

Our technicians carefully evaluate whether a repair or replacement is the most economical option for your situation.


Preventive Maintenance for Ice Machines

Regular cleaning and maintenance can significantly extend the life of your ice machine and improve ice quality.

Maintenance Tips:

  • Clean and sanitize weekly to prevent slime and bacterial buildup

  • Replace water filters regularly.

  • Schedule professional inspections for commercial units.

  • Ensure proper ventilation and airflow.

For commercial applications, we offer planned maintenance programs to reduce downtime and prevent costly emergency repairs.


Why Choose Our Ice Machine Repair Service?

  • Licensed and insured technicians

  • Fast response and same-day service available

  • Residential and commercial expertise

  • Transparent pricing with no hidden fees

  • High-quality parts and professional workmanship

  • Local service in Charlotte, NC

We focus on long-term reliability—not temporary fixes.


Schedule Ice Machine Repair Near You

If your ice machine or ice maker isn’t performing as it should, don’t wait for the problem to worsen. Our expert technicians are ready to restore reliable ice production quickly and efficiently.

Contact us today to schedule Ice Machine Repair & Service in Charlotte, NC.

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